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FAQ
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What types of products do you distribute?We specialise in distributing beauty, fragrance, wellness and cosmetic products from innovative client brands into UK retailers. Our offerings include skincare, haircare, makeup, beauty tools and fragrance products tailored for mass, premium, or niche markets.
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Who are your clients and where do you distribute?Our clients are beauty brands seeking reliable, experienced UK distribution partners. We work with nationwide retailers - from high-street chains to premium department stores - and regional independent shops. Please see <insert link> for our current client list. We pride ourselves in creating long-lasting relationships with our clients.
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What services do you provide to retailers and clients?We offer full-service trade support, including marketing, visual merchandising, PR, communications, advertising, back‑office operations, finance, and more. We handle everything from brand-building to order processing and financial reconciliation. We also have a warehouse and have a robust stock management system.
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How does your trade marketing and visual merchandising support work?Our trade marketing team creates compelling campaigns to elevate your brand in retail environments. From POS displays to seasonal setups, we develop visual strategies that align with your brand identity and drive consumer engagement at the shelf.
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Can you support PR, communications, and advertising?Absolutely. In conjunction with specialised agencies, we handle press launches, media relations, influencer collaborations, advertising campaigns, and both online and offline communications, ensuring your brand resonates with the right audiences through the right channels.
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Do you offer in-store sales staffing and training?Yes. Our teams are equipped to provide knowledgeable and trained in-store beauty advisors. We deliver product training, beauty techniques, and brand experience messaging to ensure your product presentations are effective, consistent, and brand-aligned.
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What does your back office and finance support include?Behind the scenes, we manage purchase orders, invoices, payment processing, and credit control. We also provide timely reporting and analytics, giving you clarity on sales, margins, and financial performance.
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How do you ensure seamless retailer onboarding and order fulfilment?We facilitate partnerships with all types of UK retailers by managing negotiations, logistics, shipping, delivery schedules, and any returns processing - in sync with your brand’s policies and standards.
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Do you handle compliance, regulations, or packaging specifications?No but we can put you in touch with the relevant agencies to ensure all your products meet UK legal requirements and retailer standards, including labelling, safety documentation, packaging formatting, and quality checks on arrival.
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Can you support e commerce operations?Yes! We offer comprehensive e‑commerce fulfilment, order management integration, pick-and-pack services, returns handling, and efficient delivery logistics - ensuring your digital and physical retail channels work in harmony. We have very close links with a 3PL in the UK who have vast experience of handling ecommerce operations.
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Do you have a UK warehouse?Yes, through our sister company Glorious Logistix. They manage a variety of aspects in the supply chain, such as warehousing, order fulfillment, transportation, and distribution. Glorious Logistix specialises in beauty industry clients. Please visit their warehouse for more information: https://gloriouslogistix.com Alternatively we can connect you if you prefer.
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How flexible is your service - can you scale with brand growth?Certainly. Whether it’s a single retailer launch or a national expansion campaign, our infrastructure, team, and processes are designed to scale alongside your brand’s objectives and growth trajectory.
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How do I get started working with you as a brand?Contact us via email and we’ll schedule an introductory call to understand your goals, timelines, and product range. Together, we'll develop a tailored plan covering brand positioning, sales targets, and implementation strategies.
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