Question 1

What types of products do you distribute?

Accepted Answer

We specialise in distributing beauty, fragrance, wellness and cosmetic products from innovative client brands into UK retailers. Our offerings include skincare, haircare, makeup, beauty tools and fragrance products tailored for mass, premium, or niche markets.

Question 2

Who are your clients and where do you distribute?

Accepted Answer

Our clients are beauty brands seeking reliable, experienced UK distribution partners. We work with nationwide retailers - from high-street chains to premium department stores - and regional independent shops. Please see here for our current client list.  We pride ourselves in creating long-termrelationships with our clients.

Question 3

What services do you provide to retailers and clients?

Accepted Answer

We offer full-service trade support, including marketing, visual merchandising, PR, communications, advertising, back‑office operations, finance, and more. We handle everything from brand-building to order processing and financial reconciliation.
We work with our sister company, Glorious Logistix, who provide warehouseing, logistics and stock management systems.

Question 4

How does your trade marketing and visual merchandising support work?

Accepted Answer

Our trade marketing team creates compelling campaigns to elevate your brand in retail environments. From POS displays to seasonal setups, we develop visual strategies that align with your brand identity and drive consumer engagement at the shelf.

Question 5

Can you support PR, communications, and advertising?

Accepted Answer

Absolutely. In conjunction with specialised agencies, we handle press launches, media relations, influencer collaborations, advertising campaigns, and both online and offline communications, ensuring your brand resonates with the right audiences through the right channels.

Question 6

Do you offer in-store sales staffing and training?

Accepted Answer

Yes. Our teams are equipped to provide knowledgeable and trained in-store beauty advisors. We deliver product training, beauty techniques, and brand experience messaging to ensure your product presentations are effective, consistent, and brand-aligned.

Question 7

What does your back office and finance support include?

Accepted Answer

Behind the scenes, we manage purchase orders, invoices, payment processing, and credit control. We also provide timely reporting and analytics, giving you clarity on sales, margins, and financial performance.

Question 8

How do you ensure seamless retailer onboarding and order fulfilment?

Accepted Answer

We facilitate partnerships with all types of UK retailers by managing negotiations, logistics, shipping, delivery schedules, and any returns processing - in sync with your brand’s policies and standards.

Question 9

Do you handle compliance, regulations, or packaging specifications?

Accepted Answer

No but we can put you in touch with the relevant agencies to ensure all your products meet UK legal requirements and retailer standards, including labelling, safety documentation, packaging formatting, and quality checks on arrival.

Question 10

Can you support e commerce operations?

Accepted Answer

Yes! We offer comprehensive e‑commerce fulfilment, order management integration, pick-and-pack services, returns handling, and efficient delivery logistics - ensuring your digital and physical retail channels work in harmony.  Our sister company, Glorious Logistix, has vast experience of handling ecommerce operations.

Question 11

Do you have a UK warehouse?

Accepted Answer

Yes, through our sister company Glorious Logistix.  They manage a variety of aspects in the supply chain, such as warehousing, order fulfillment, transportation, and distribution.  Glorious Logistix specialises in beauty industry clients.

Please visit their website for more information: https://gloriouslogistix.com

Alternatively we can connect you if you prefer.

Question 12

Do you provide forecasting?

Accepted Answer

We have an amazing team which provides ongoing forecasts to our brand partners including saleable and non saleable items such as samples, gifts and point of sale material.

Question 13

How flexible is your service - can you scale with brand growth?

Accepted Answer

Certainly. Whether it’s a single retailer launch or a national expansion campaign, our infrastructure, team, and processes are designed to scale alongside your brand’s objectives and growth trajectory.

Question 14

Do you support TikTok Shop?

Accepted Answer

Absolutely - we currently work with one brand on their stand alone TikTok Shop and have our own Glorious Beauty TikTok shop.  We also have great working relationships with the Beauty team at TikTok so can support your brand if this is a channel you are interested in.

Question 15

Do you support Amazon beauty launches?

Accepted Answer

Yes we do - we work with Amazon across a number of our brands and have vast experience of setting brands up on Amazon, through Brand Registry as well as creating A+ content and running media campaigns.

Question 16

Which retailers do you work with?

Accepted Answer

We have wonderful relationships with all UK retailers including: Boots, Selfridges, Harrods, SpaceNK, Superdrug, Amazon, The Hut Group and leading UK independents.

Question 17

What beauty categories do you specialise in?

Accepted Answer

We work with all beauty brands: fragrance, skincare, make-up, haircare and wellness.  We are always looking for glorious brands to join our portfolio, so please do contact us to arrange an introductory call.

Question 18

How do I get started working with you as a brand?

Accepted Answer

Contact us via email and we’ll schedule an introductory call to understand your goals, timelines, and product range. Together, we'll develop a tailored plan covering brand positioning, sales targets, and implementation strategies.

FAQ